Terms and Conditions
To process an order in the Oro de La Puerta online store, acceptance of the following terms and conditions will be essential:
1. IDENTIFICATION.
The General Contracting Conditions contained in this document are applicable to all commercial transactions carried out through the purchasing platform www.orodelapuerta.com, whose owner is Gregorio Ojeda Martínez, with CIF 75103368L and domiciled in Calle los pinos, 4 bajo – 23360 La Puerta de Segura (Jaén).
2. PURCHASE PROCESS
The user of our online store can find out about our products, characteristics, tasting notes, recommendations for use, conservation, images, nutritional data, weight, images, and prices through the different categories.
Within each product, the units per box, price with taxes, container quantity and type appear. We can also rate the product and leave comments about it.
By clicking on the Buy button, we take the product to the shopping cart. We can continue shopping or finalize our purchase.
At the end of the purchase, the summary of the purchase appears for your review (selected product, units, price …) we can modify or continue to make the payment.
To make the payment, select the desired method and the order is completed.
The purchase will be finalized when the order is confirmed and the Terms and Conditions are validated.
3. PAYMENT METHOD
Oro de La Puerta, supports for the online store the forms of payment of:
– VISA or MASTERCARD credit card
Secure Online Payment Methods
We guarantee that each of the transactions made at www.orodelapuerta.com is 100% secure. All operations that involve the transmission of personal or banking data are carried out using a secure environment. www.orodelapuerta.com uses a server based on standard security technology SSL (Secure Socked Layer). All the information that you transmit to us travels encrypted through the network.
Likewise, the data about your credit card are not registered in any database but go directly to the Bank’s POS (Point of Sale Terminal).
In addition, we inform you that in an effort to provide greater security to credit card owners, we have incorporated into our payment gateway the secure payment system called CES (Secure Electronic Commerce). In this way, if you are a holder of a “secured” card, you can always make payments with a VISA or MASTERCARD in our store.
In the event that your card is not attached to this payment system, www.orodelapuerta.com will only accept payment with a VISA or MASTERCARD credit card to clients with previously demonstrated seniority and reliability.
In both cases, when paying with a VISA or MASTERCARD, the following information will always be requested: the card number, the expiration date, and a Validation Code that matches the last 3 digits of the number printed in italics on the back of your VISA or MASTERCARD card, offering, in this way, more guarantees about the security of the transaction.
Important: Credit card fraud is a crime, and www.orodelapuerta.com will take legal action against anyone who carries out a fraudulent transaction in our online store.
4. SHIPPING AND DELIVERY
Shipments will be made to the address indicated by the user in the order form. In the case of a change of address, the costs incurred for the re-dispatch are borne by the user.
Shipments will be made to the entire peninsular territory. For shipments to the Islands, Ceuta and Melilla, and international, consult directly with info@orodelapuerta.com or through our contact form.
The order placed will be sent through the courier companies contracted by Oro de La Puerta provided that the payment obligation by the user is verified.
The merchandise will be delivered within a maximum period of 5 working days for destinations in the peninsula. Once the order leaves the facilities, the customer will be informed by e-mail.
The product will be delivered in perfect condition, at the address indicated by the user.
5. AVAILABILITY
In the event that a product does not have stock at the time of shipment, Oro de La Puerta will inform the customer about the approximate date on which they will receive the product.
6. PRICE
All prices include VAT applicable to each product.
7. SHIPPING COSTS
FREE SHIPPING COSTS TO THE PENINSULA FOR ORDERS OVER € 60 (CEUTA, MELILLA, CANARY ISLANDS AND BALEARIC ISLANDS CONSULT).
8. RETURNS AND CANCELLATIONS
The customer can raise his right of withdrawal during the 14 calendar days from receipt of the order, by filling in the following form Model withdrawal form Our main guarantee is total satisfaction